1) What is a Web site and why do I need
it?
2) What is the relationship between Website
and Web hosting?
3) What is shared/virtual hosting?
4) Which Operating System do I choose?
5) Can I access my site with or without the
'www'?
6) How long does it take to set up a new account?
7) Can I upgrade my account when necessary?
8) How do I transfer files to my website?
9) From where can I get FTP software for uploading
my files?
10) Do you offer web page design services?
11) Can I change my hosted domain name?
12) What should I name my Homepage?
13) Do you offer Telnet Access?
14) Do you provide access logs?
15) How can I see my usage information of my
website?
16) Can I have a hit counter for my page?
17) Can I shift Platform of my website from
Linux to NT or vice -versa?
18) Do you support DSN less connection?
19) What do these error codes mean?
20) Can I host more than one website under
my 10 MB web space?
21) Is the space used by my database part of
the overall space that I purchase?
22) What is LOG Files and what type of logs
you are managing?
23) How do I delete my Old Log Files?
24) What is DLL and do you support DLL files?
25) I have forgotten my Ftp details. How do
I retrieve it?
26) How do I change my ftp Username and Password?
27) Can I have multiple FTP access?
28) What content restrictions are there on
the sites hosted with FutureNet Technologies?
29) Can I protect specific parts of my website
with password?
1) What is a Web site and why do I need
it?
In general, a web site is a place on the Internet that can
be used to present something to the Internet audience. A website
is like a necessity in today's society. Millions of new users
are connecting to the Internet from any part of the world
at any time. People use the Web to do almost everything, including
banking, shopping, and researching. Not only is it quick,
convenient and easy, but also it is always a changing environment.
Newly updated sites always appear and there are always new
things to explore on the Internet because of its comprehensiveness.
A website is like a phone number, it is the first place people
look before they do business with your company. If they don't
find you, they will then find your competitors. A website
could present vital company information to the prospective
client. Thus, there are endless opportunities on the Internet.
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2) What is the relationship between Website
and Web hosting?
Web hosting is required in order for websites to be put "live"
on the Internet. Web hosting allows the website to exist on
the World Wide Web. A computer that specializes in hosting
stores the website so it can be accessed by any Internet user
during any time of the day. FutureNet Technologies is an example
of a web hosting company that will make sure your website
remain accessible with 99% reliability and impressive speed.
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3) What is shared/virtual hosting?
In a shared hosting formula, one server is shared for multiple
websites. An advantage of shared hosting in that it is an
affordable solution, which doesn't require any compromises
in safety and security, performance and reliability. Shared
hosting is the easiest way to bring your website to the Internet.
It's ideal for static websites and smaller web applications
or e-commerce front offices with a limited product catalogue.
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4) Which Operating System do I choose?
For each FutureNet Technologies hosting package you can choose
the operating system. You have the choice between Windows
2000 and Linux. If you have a static website, the choice is
not bound to technical limitations, only personal preferences
are the deciding factor. The control panels and the services
offered are for both Linux and Windows almost identical. Our
Windows 2000 packages support ASP-pages, Cold Fusion, SA File
up, CDONTS (mailing component) as well as Perl-scripting.
The database can be either an MS Access database or an SQL
Server 2000. For large numbers of visitors or complex websites
SQL Server 2000 is the database of choice. Our Linux packages
support PHP, CGI as well as Perl-scripting. The database can
be a MySQL database.
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5) Can I access my site with or without
the 'www'?
You can not access your site without (yourname.com).
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6) How long does it take to set up a
new account?
Most of our hosting accounts are set up and fully active within
24 hours of receiving payment from you. As soon as an account
is set up your access information will be sent you via e-mail.
The e-mail would include your userID, password, FTP hostname
and Hosting FAQs. You can begin uploading files to your hosting
account immediately thereafter.
* If you have also ordered a domain name along with your hosting
account, you may have to wait for maximum of 48 hours for
the registration of the domain name to be successful.
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7) Can I upgrade my account when necessary?
Yes. You can upgrade your account at anytime.
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8) How do I transfer files to my website?
Files must be transferred to the web server via File Transport
Protocol (FTP). Most popular clients are WS FTP and CUTE FTP.
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9) From where can I get FTP software
for uploading my files?
Among most common FTP programs with a graphical user interface
that you can download from the Web are: WS_FTP (http://www.ipswitch.com)
CuteFTP (http://www.cuteftp.com) FTP Explorer (http://www.winsite.com)
FTP Voyager (http://www.ftpvoyager.com/)
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10) Do you offer web page design services?
Yes we do! FutureNet Technologies prides itself on the design
of quality web sites at a reasonable cost. More information
on web page and site design can be found on this web site
www.FutureNetTechnologies.com or feel free to write us at
sales@futurenettechnologies.com
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11) Can I change my hosted domain name?
To modify your domain name your entire account must actually
be reconstructed. To get this done, please contact the Help
Desk with the following information: - Your current hosted
domain name - Your desired domain name - Your user name/password
- Acknowledgment that you accept the Rs 1000/- fee for this
service.
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12) What should I name my Homepage?
Please remember to: Upload your homepage to the default login
directory. Name your homepage either "index.html"
or "index.htm". Upload graphics in binary mode.
Upload all html, htm and other format sensitive documents
in ASCII mode
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13) Do you offer Telnet Access?
No, due to security issues we do not allow telnet to our servers.
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14) Do you provide access logs?
Yes we do, and we provide them only on a monthly basis. We
do not enable logging by default; it's enabled only after
use requests for the same.
*Space consumed by the log files includes the web space you
bought from us.
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15) How can I see my usage information
of my website?
For seeing your website usage stats please login into your
Control Panel, with the login name & password provided
to you. Click Statistic link to find the usage of your site.
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16) Can I have a hit counter for my
page?
Yes! You can have hit counter facility on your website all
you need to do is just email
us with your requirment.
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17) Can I shift Platform of my website
from Linux to NT or vice -versa?
You can shift platform of website by send us a request at
support@futurenettechnologies.com
along with Rs.1000/- as setup charges.
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18) Do you support DSN less connection?
No, we are not supporting the DSN less connection.
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19) What do these error codes mean?
A: 401 Unauthorized
402 Payment Required
403 Forbidden
404 Not Found
405 Method Not Allowed
406 Not Acceptable
407 Proxy Authentication Required
408 Request Time-Out
409 Conflict
410 Gone
411 Length Required
412 Precondition Failed
413 Request Entity Too Large
414 Request-URI Too Large
415 Unsupported Media Type
500 Server Error
501 Not Implemented
502 Bad Gateway
503 Out of Resources
504 Gateway Time-Out
505 HTTP Version not supported
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20) Can I host more than one website
under my 10 MB web space?
While we can point as many domains as you require to your
web space, we will not point domains to subdirectories under
that web space.
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21) Is the space used by my database
part of the overall space that I purchase?
Yes the space used by your database is part of your overall
space.
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22) What is LOG Files and what type
of logs you are managing?
Log files is basically raw details of your website which contain
your website' visitors details as well as ftp file uploading
details.
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23) How do I delete my Old Log Files?
Please FTP onto your site and manually delete the files you
don't require.
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24) What is DLL and do you support DLL
files?
DLL stands for Dynamic Link Library. It includes functions
used by Windows applications. No, we do not support DLL files
on our shared hosting servers
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25) I have forgotten my Ftp details.
How do I retrieve it?
You can retrieve your ftp details at any point of time. Please
email us your details at support@futurenettechnologies.com.
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26) How do I change my ftp Username
and Password?
Login to your Control Panel and your can change your ftp details.
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27) Can I have multiple FTP access?
We only give one FTP account per domain/web space.
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28) What content restrictions are there
on the sites hosted with FutureNet Technologies?
Material deemed unsuitable for hosting with FutureNet Technologies
includes: (not only restricted to the following list)Pornographic
material. Racist and sexist material. Illegal software codes.
Anyone hosting such material with FutureNet Technologies will
have his account terminated with no refund given.
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29) Can I protect specific parts of
my website with password?
Yes you can protect any folder of your website with password
by paying Rs 1000/- per folder. For more information please
request at support@futurenettechnologies.com
with your details like domain name, directory to protect and
authentication details.
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