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FAQsDomain Registration FAQ's | Web Hosting FAQ's | Email Services FAQ's | Web Mail FAQ's | General QueriesDomain Registration related FAQ's(A) Domain Registration:
A Domain name is the essence of your company's online
identity. It is the address your customers use to find information
about your products and services on the web. It is your permanent
address that can follow you no matter where in the world you might
move.
This is a very powerful tool for individuals as well as businesses. Domain names allow Internet users to type in a name, such as www.FutureNetTechnologies.com, to identify a numeric Internet Protocol (IP) address such as 202.71.129.42. The purpose of Domain name is to allow users connected to the Internet the ability to find web sites without having to memorize the long, numerical (IP) addresses that actually locate the computers or servers on the Internet. There are numerous uses for Domain names such as:
1) Domain names can be used to establish a unique identity in cyberspace.Companies often choose a Domain name that corresponds to their company name. For instance, FutureNetTechnologies's web site is at FutureNetTechnologies.com and Yahoo is at www.yahoo.com. Anyone thinking about establishing a presence on the Internet should register a Domain name. You don't have to utilize it right away. 2) Domain names can be used to give you a unique, permanent email addressMany companies will set you up with email forwarding, where messages sent to @yourDomain.com will be redirected to your existing mailbox as provided by your ISP. This lets you choose a truly unique email address and keep the same email address regardless of which ISP you use to access the Internet. 3) To maximize the chances of a successful Internet presence and have a global reach. The domain name must conform to Standard rules for
domain names:
• Only characters in the range of A to Z, 0 to 9 and hyphen are allowed for example www.test-123.com • Names cannot begin or end with a hyphen for example www.-test123 is not acceptable. • You can use UPPERCASE or lowercase letters when registering a Domain name, but you may occasionally run into problems if you mix cASes, depending on the exact configuration of the web server that will be hosting your website.The easiest way to make sure your Domain name will not cause you any problems later is to register it using all lowercase letters • A Domain name can contain up to 67 characters.Some top Domains from specific countries have additional limitations on length and on the number of characters in a Domain. Some even specifies a minimum length for a Domain name, such as 3 characters or more. Fill in the Domain Registration Order
Form and Submit. Kindly ensure that you enter all the mandatory
fields on the Form. After receipt of your payment, you will receive
an acknowledgement for the same. You will also receive a confirmation
of your Domain name having been registered. Kindly note that it
takes about 48 hrs, for the Registry database to update a new Registration
and reflect it on the 'Whois Search'.
FutureNetTechnologies offers registration from 1 year
up to maximum 10 years for .com, .net or org extension. (the cctlds
are subject to terms and conditions, which are regulated independently).
You can send us the demand draft in favor of "Dynet
Online Technologies" payable at Mumbai. You can send it at our address:
105/3015, Kannamwar Nagar 2, Vikhroli (E), Mumbai 400083.
It takes maximum of 48 hrs for a tld Domain name to
get registered.
Once the domain name is registered successfully it
takes minimum of 48 hrs to reflect globally. You can check this
by performing a "Who is" query on your domain name. Some of who
is look up services available are www.easywhois.com, www.uwhois.com
and http://netsol.com/cgi-bin/whois/whois.
The Domain name(s) with tld extensions .com, net or
org are authenticated by a central registry system which confirms
the ownership of the Domain names once registered and are timely
updated in real time.
Service is rendered the moment we register the domain
name for you. The domain name registry does not allow for refunds,
and therefore we cannot. It is imperative that you double check
your spelling of the domain name(s) you want to make sure that they
are spelled the exact way you want. We cannot correct misspellings.
In the event of a spelling error, and you want the domain name spelled
correctly (presuming it is available), you will need to register
that name as well.
The holder of the Domain name is the person/ company
listed on the top of the WHOIS record whose name is displayed, as
a Registrant is the owner of the Domain name. The administrative,
technical contacts are the contacts allotted to the responsible
representatives who are entrusted by the organization/ individual
with relation to the Domain name.
No, once you have register a domain using one username
account you cannot shift to another user account.
No, the Customer has complete freedom to point his
domain name DNS to new hosting provider.
(B) Domain Renewal:
Step 1: To renew and extend the registration term
for your domain please log into www.futurenettechnologies.com
Step 2: Click on the link Domain Registration and fill the "Domain Registration Order Form" with your exact requirement. A pre-confirmation letter will be send to you after receiving your Order Form. After receipt of your payment, you will receive an acknowledgement for the same. You will also receive a confirmation of your Domain name having been renewed. Kindly note that it takes about 48 hrs for the Registry database to update the expiry dates and reflect it on the 'Whois Search'. You can renew for 1-9 years, for a total registration
period of up to 10 years. For example, let's assume that today's
date is April 30, 2003 and that your current registration period
ends April 30, 2006. You have exactly 4 years remaining on your
registration period. You can extend your registration period for
up to 10 years by renewing today for 6 years. Let's take another
example. Assume that today's date is April 29, 2003 and that your
current registration period ends April 30, 2006. You have 4 years
and 1 day remaining on your registration period. You can extend
your registration period to 9 years by renewing today for 5 years.
If you tried to renew for 6 years, your total registration period
would exceed, by 1 day, 10 years, which is the limit imposed by
the Internet Corporation for Assigned Names and Numbers ("ICANN").
Therefore, we would renew your domain name registration by 5 years,
which is closest to the number of years you asked for, without going
over the ICANN limit.
When a domain name expires, it enters a "grace" period,
which usually lasts up to 30 days, during this period the current
registrant can still renew the domain.
Once that period is over, the Registrar will release the name to the Registry. The name then enters Redemption Grace period. The Redemption period is an extra period of up to 30 days and if a user want to renew his domain in this phase amount of Rs.10, 000 is required per domain name. When that is over, the registry processes the deletion, and approximately 5 days later the domain name will become available. **Also during this redemption period, the web site and e-mail services will definitely stop working for at least 30 days before the name is finally deleted. (C) Domain Transfer:
Registrar is an entity that registers domain names
in the Domain Name System (DNS) on behalf of registrants (domain
name holders). Registrars have contractual agreements with their
registrants and maintain the customer data for each of their registrants.
Registrar Transfer is the process that occurs when
the owner of a domain name wishes to move their domain name from
their current Registrar into the control of a new Registrar.
There are many reasons. Perhaps you are unhappy with
the service or quality of your current Registrar and would like
to be with one that more suits your needs.
A fee for change of registrar is Rs 495.00 and the
registration term of the domain name is extended for one year as
well.
The Change Registrar process can take 15 to 20 days.
Once you've submitted your request:
Step 1: FutureNet Technologies sends an email message to the Administrative Contact listed with the current registrar of the domain name requesting authorization for the registrar transfer.The Administrative Contact has 5 days to respond to the email message. - Once the Administrative Contact authorizes the registrar change, the transfer request will be sent to registry for processing. - If Administrative Contact denies the authorization or fails to respond within the allotted time, your transfer request is cancelled. Step 2: After the name has been transferred to registry, the losing registrar is notified that transfer request has been submitted. The losing registrar then has 5 days to accept, deny or ignore the request. Step 3: Once the registry transfers the domain name to FutureNet Technologies, the registrant and contact information is migrated into FutureNet Technologies who is database and one year will be added to existing domain license. Typically, the losing registrar may deny a Change
Registrar request in the following instances:
- The domain name isn't in a paid status. - The domain name hasn't been registered for 60 days or their less than 60 days in expiration of the domain name. - The domain name is the subject of some type of dispute (e.g. litigation, trademark, registrant identity, and bankruptcy). - The registrar didn't receive proper authorization from the domain name holder. - A Domain name has expired and the current registrar has locked the Domain. So long as the domain name was first registered more
than 60 days ago, it should be OK to transfer (according to the
registry). However, some registrars lock a domain name some time
just before expiry, although the amount of time varies. We recommend
initiating a transfer at least 60 days before expiry to avoid problems.
A transfer can be initiated later, but the end user must be aware
that their registrar may lock their domain to prevent transfer (often
2 to 4 weeks before expiry) and may need to contact their old registrar
to ensure that the transfer is allowed to proceed. Other registrars
also lock domains at all times, but must unlock them at the registrant's
request.
Yes, at this time these are the only TLD types of
Registrar transfers that we accept.
Web Hosting related FAQ's
In general, a web site is a place on the Internet
that can be used to present something to the Internet audience.
A website is like a necessity in today's society. Millions of new
users are connecting to the Internet from any part of the world
at any time. People use the Web to do almost everything, including
banking, shopping, and researching. Not only is it quick, convenient
and easy, but also it is always a changing environment. Newly updated
sites always appear and there are always new things to explore on
the Internet because of its comprehensiveness. A website is like
a phone number, it is the first place people look before they do
business with your company. If they don't find you, they will then
find your competitors. A website could present vital company information
to the prospective client. Thus, there are endless opportunities
on the Internet.
Web hosting is required in order for websites to be
put "live" on the Internet. Web hosting allows the website to exist
on the World Wide Web. A computer that specializes in hosting stores
the website so it can be accessed by any Internet user during any
time of the day. FutureNet Technologies is an example of a web hosting
company that will make sure your website remain accessible with
99% reliability and impressive speed.
In a shared hosting formula, one server is shared
for multiple websites. An advantage of shared hosting in that it
is an affordable solution, which doesn't require any compromises
in safety and security, performance and reliability. Shared hosting
is the easiest way to bring your website to the Internet. It's ideal
for static websites and smaller web applications or e-commerce front
offices with a limited product catalogue.
For each FutureNet Technologies hosting package you
can choose the operating system. You have the choice between Windows
2000 and Linux. If you have a static website, the choice is not
bound to technical limitations, only personal preferences are the
deciding factor. The control panels and the services offered are
for both Linux and Windows almost identical. Our Windows 2000 packages
support ASP-pages, Cold Fusion, SA File up, CDONTS (mailing component)
as well as Perl-scripting. The database can be either an MS Access
database or an SQL Server 2000. For large numbers of visitors or
complex websites SQL Server 2000 is the database of choice. Our
Linux packages support PHP, CGI as well as Perl-scripting. The database
can be a MySQL database.
You can not access your site without (yourname.com).
Most of our hosting accounts are set up and fully
active within 24 hours of receiving payment from you. As soon as
an account is set up your access information will be sent you via
e-mail. The e-mail would include your userID, password, FTP hostname
and Hosting FAQs. You can begin uploading files to your hosting
account immediately thereafter.
* If you have also ordered a domain name along with your hosting account, you may have to wait for maximum of 48 hours for the registration of the domain name to be successful. Yes. You can upgrade your account at anytime.
Files must be transferred to the web server via File
Transport Protocol (FTP). Most popular clients are WS FTP and CUTE
FTP.
Among most common FTP programs with a graphical user
interface that you can download from the Web are: WS_FTP (http://www.ipswitch.com)
CuteFTP (http://www.cuteftp.com) FTP Explorer (http://www.winsite.com)
FTP Voyager (http://www.ftpvoyager.com/)
Yes we do! FutureNet Technologies prides itself on
the design of quality web sites at a reasonable cost. More information
on web page and site design can be found on this web site www.FutureNetTechnologies.com
or feel free to write us at
To modify your domain name your entire account must
actually be reconstructed. To get this done, please contact the
Help Desk with the following information: - Your current hosted
domain name - Your desired domain name - Your user name/password
- Acknowledgment that you accept the Rs 1000/- fee for this service.
Please remember to: Upload your homepage to the default
login directory. Name your homepage either "index.html" or "index.htm".
Upload graphics in binary mode. Upload all html, htm and other format
sensitive documents in ASCII mode.
No, due to security issues we do not allow telnet
to our servers.
Yes we do, and we provide them only on a monthly basis.
We do not enable logging by default; it's enabled only after use
requests for the same. *Space consumed by the log files includes
the web space you bought from us.
For seeing your website usage stats please login into
your Control Panel, with the login name & password provided to you.
Click Statistic link to find the usage of your site.
Yes! You can have hit counter facility on your website
all you need to do is just email us with your requirment.
You can shift platform of website by send us a request
at along with Rs.1000/- as setup charges in addition to the difference amount.
No, we are not supporting the DSN less connection.
401 Unauthorized
402 Payment Required 403 Forbidden 404 Not Found 405 Method Not Allowed 406 Not Acceptable 407 Proxy Authentication Required 408 Request Time-Out 409 Conflict 410 Gone 411 Length Required 412 Precondition Failed 413 Request Entity Too Large 414 Request-URI Too Large 415 Unsupported Media Type 500 Server Error 501 Not Implemented 502 Bad Gateway 503 Out of Resources 504 Gateway Time-Out 505 HTTP Version not supported While we can point as many domains as you require
to your web space, we will not point domains to subdirectories under
that web space.
Yes the space used by your database is part of your
overall space.
Log files is basically raw details of your website
which contain your website' visitors details as well as ftp file
uploading details.
Please FTP onto your site and manually delete the
files you don't require.
DLL stands for Dynamic Link Library. It includes functions
used by Windows applications. No, we do not support DLL files on
our shared hosting servers
You can retrieve your ftp details at any point of
time. You can reset it from your control panel too. Or you can email us your details at
Login to your Control Panel and your can change your
ftp details.
We only give one FTP account per domain/web space.
Material deemed unsuitable for hosting with FutureNet
Technologies includes: (not only restricted to the following list)Pornographic
material. Racist and sexist material. Illegal software codes. Anyone
hosting such material with FutureNet Technologies will have his
account terminated with no refund given.
Yes you can protect any folder of your website with
password by paying Rs 1000/- per folder. For more information please
send request at with your details like
domain name, directory to protect and authentication details.
It should be more then enough for a web site that
is not excessive in size (amount of pages) or daily traffic. For
your site to use more then 2GB of transfer/bandwidth your site would
have to be receiving a large amount of visitors on a daily basis
and/or have many pages that are being accessed.
Example: Every time one of your web pages is viewed by someone on the internet, the size of that page goes towards your bandwidth usage. Below is an example of how many times a page would have to be viewed to reach 2GB of transfer. >> page size 30kb = 69,905 views >page size 40kb = 52,429 views >> page size 50kb = 41,943 views >page size 60kb = 34,956 views Email Services related FAQ's
Your email-id or email address is an address, which
can be used to send or receive emails e.g. you@yourdomain.com or
you@FutureNet Technologies.com. Your email-id consists of two parts
- local part and domain part. In you@futurenettechnologies.com the
word "you" is called local part and "futurenettechnologies.com"
is the domain part.
POP3 stands for "Post Office Protocol Version 3" which
is used to retrieve emails kept on a mail server to your pc using
an email client such as "Microsoft Outlook Express", "Microsoft
Outlook", "Netscape Messenger", "Eudora Mail" etc.
Web mail is an email service, which is used to check
emails using a web browser such as "Microsoft Internet Explorer",
"Netscape Navigator" etc.
Mailbox is the file that stores the messages sent
to your email address. Every email-id has one mailbox attached to
it.
Pop-id is a unique number assigned to your mailbox,
which is also used as your email username while you retrieve your
emails from FutureNet Technologies's Mail Server using an email
client such as "Microsoft Outlook Express", "Microsoft Outlook",
"Netscape Messenger", "Eudora Mail" etc. It is an alphanumeric number
that looks like this "a1234567-1".
If your email address is you@yourdomain.com, your
email alias is "you" (part of your email address before @ sign).
It is also called "local part" of an email address.
Incoming mail server or POP3 Server for FutureNet
Technologies's all email services is pop.futurenettechnologies.com
Outgoing mail server for FutureNet Technologies's
all email services is smtp.futurenettechnologies.com.
All these terms are used by various email clients
to describe the username for an email-id. Every email-id has a username
attached to it, which is supplied along with a password to the mail
server while retrieving emails. This is same as your pop-id.
Steps to configure most commonly used email clients
Outlook Express is made available in an e-book along with the screenshots.
Click here
to download this e-book for free.
Login to http://mail.yourdomain.com; provide your
email-id (you@yourdomain.com) and your email password to see your
mailbox.
FutureNet Technologiess Web mail URL is http://mail.yourdomainname.com;
where you can check your emails from anywhere in the world without
configuring an email client. Just login with your email-id as username
and email-password as password and you'll see a user-friendly interface,
just like your favorite email client (Outlook Express/Netscape).
Log in to your control panel (http://admin.yourdomainname.com)
with your username and password. Once you are successfully logged
in, go to the link "Change Password". To change password of your
email account, click on "password change" button. Enter the password
details and submit it.
Log in to your webmail section and go to the email
alias section and create or change your email alias there.
Log in to your webmail section and go to the email
forwarding link and add oyu your email address where you need to
forward your emails.
Make sure that you are using smtp-yourdomain.com as
your Outgoing Mail Server and your "From Email-id" is yourname@yourdomain.com.
Every bounced message contains an error message, which
is normally a self explanatory one. If an error has come from any
of FutureNet Technologies's Mail Server, it will contain the name
of that server with extension futurenettechnologies.com (e.g. pop1.futurenettechnologies.com,
smtp2.futurenettechnologies.com).
Email error messages usually mean what they say.
For example, if your bounce message says, "mail box is full," the
mailbox of the person you're trying to contact is probably full.
If the message says "Unknown "local part" in domain "yourdomain.com""
then there is probably something wrong with the email address that
has been entered in the TO: field, etc. Following are the most common
error numbers with SMTP error messages attached to them, which may
vary from server to server.
A catchall email-id is the one that will receive emails
sent to all those email-ids on your domain that do not exist. It
will act as a cover for all those spelling mistakes in local parts
(aliases) that a sender makes while sending emails at your domain.
For example, you have and email-id called sharat@yourdomain.com
and some one by mistake types it as sharath@yourdomain.com. Now
if you have created a catchall email-id on your domain, this message
will get delivered in catchall email-id reducing the risk of missing
out on important emails.This concept is also called, as "Unlimited
Aliasing" which means that a catchall email account gives you the
facility to receive all the emails sent to your domain on a single
email-id without having to create one email-id per user and one
email-id becomes unlimited email-ids. Since this feature gives you
the benefits equivalent to having unlimited aliases on your domain,
its called "Unlimited Aliasing".
To avoid missing any email sent to your domain due
to incorrectly spelled alias, you can create a catchall email account.
While creating a catchall account, you need to specify its alias
as a wildcard character "asterisk" (*). To type this character,
you need to hold down the "Shift" key on your keyboard and press
"8" key. So your catchall email-id will be *@yourdomain.com. Configuring
a catchall email-id is no different from a normal email-id since
it also has a pop-id attached with it, which will act as "Email
Username" for it though it is a good idea to create another email-id
and forward your catchall email-id to that email-id. This will help
when you want to send emails since sending from a catchall email-id
wont help the recipient.
Your mailbox quota is upto the webspace you have availed.
Every extra 1MB of storage space would cost you Rs.97/-.
If you wish to keep a backup of your messages on the
server while checking your emails using an email client such as
"Outlook Express" or "Netscape Messenger" you need to be aware that
this will add to the storage space occupied on the mail server and
will be counted against your mailbox quota. This feature is found
in the advanced configuration properties of the email clients. You
can find those options by looking at the step-by-step screenshots
for all the commonly used email clients by clicking here.
Find out from which email-id they sent those messages.
Take out the domain part and try to ping that domain from your PC.
A domain name should resolve to an IP address to be able to send
emails to our mail server. If it doesn't FutureNet Technologies's
mail server won't accept the message and sender will get an error.
If the sender hasn't got an error message yet, he/she needs to contact
his Mail server administrator. In case you find that sender's domain
actually does resolve then the most likely reason why you did not
receive the message is that it wasn't resolving when the email was
sent to you. Sender should get an error in any case.
SPAM is unsolicited/unwanted email message(s), which
is/are sent to a recipient against his/her will. SPAM most commonly
includes bulk commercial email, which is sent to multiple email
address for the purpose of advertising of a product or service with
a common subject and message body. SPAM doesn't always mean bulk
email but anything that is objectionable to the recipient.
SMTP (Simple Message Transfer Protocol) is traditionally
the protocol that is meant for transfer of short messages on the
Internet and shouldn't be misused for transferring huge data. Maximum
message size should not increase 5 MB under normal circumstances
and FutureNet Technologies allows a maximum single message size
of 10 MB to be sent or received through its mail servers.
Please make sure that you are entering your pop-id
(e.g. a1234567-1) as your email username. Your email password is
case-sensitive; so make sure that you are entering it in correct
case. In case you've forgotten your password, you can always get
it emailed to your administrative email-id.
Please check that you have entered correct spelling
for your 2nd email-id. If you are sure that you have then try sending
a test message to the 2nd email-id and see if you receive it. If
this doesn't work for you, then remove the forwarding and check
whether you can receive emails on your email address or not.
Make sure the MX record for your domain is mail.yourdomainname.com
and your domain has not expired yet else you won't receive any emails
on your domain. Also check that the email-id on which you are trying
to send emails is not forwarded to any other email-id.
This happens; if the remote SMTP is unable to receive
emails due to heavy traffic, network congestion, misconfiguration
or overwhelming requests or remote SMTP is down for some reason.
In such situations the email server will keep those messages in
queue for its next delivery attempt and will bounce it back to you
after it fails to deliver them in a fixed amount of time.
This happens if your email client has established
connection with the mail server once and after that the connectivity
has been lost. The possible causes are low speed connectivity, overwhelming
requests on the server, network problems etc.
Please make sure that you are trying your new password
in correct case. If it still doesn't work, get it emailed to our
technical support email-id.
This normally happens if you have a low speed connection
(dial-up) and the size of messages you are trying to receive is
big. Can happen in good quality connections as well if the message
size is huge. This happens because SMTP and POP3 protocol were designed
keeping in mind that they will serve the transfer of short messages
and most importantly your bandwidth is not good enough to be able
to handle that big a message.To get rid of it, you can login to
your email-id using Webmail http://mail.yourdomainname.com and delete
bigger messages if they are not of big importance to you.
Downloading emails can be slow if you have low speed
Internet connectivity compared to the size of messages you are trying
to download. If you feel that you have good enough connectivity
and still the email download is slow, check the connection speed
between your computer and the mail server. For doing this, you need
to go to MS-DOS prompt on your PC and type ping pop.yourdomainname.com.
Find out the time it takes to ping the mail server. If it is less
than 600 ms, the connectivity is good enough to download emails
at normal speed. If you can't understand the figures you are getting
on the black window, please call up our Support Team for help.
The most probable reason for receiving your old emails
once again is that you have recently configured your email client
and you have done it before with the option "Leave a copy on the
Server" checked. Since a copy of your email is already there on
the mail server and your recently configured email client is treating
them as fresh emails, it will download them on your PC.
The most common reason for receiving repeated emails
can be explained using an example. You've created an email-id a@yourdomain.com
and forwarded it to itself and b@yourdomain.com. Now you have both
the email-ids configured in your email client and if someone sends
you an email at a@yourdomain.com, you are bound to get 2 copies
for the same message (one for a and other for b account). This is
the basic concept which can become a more complex one if you have
number of email-ids on your domain and you do lot of email forwarding
between those email-ids.
The best possible way is to identify the Sender host's
IP address from the message headers and send a formal complaint
to the person responsible for that IP address stating that the aforesaid
IP address is responsible for sending you the unsolicited emails.
Find out the email address of person responsible for a particular
IP address from http://www.apnic.net/ for Asia-pacific regions.
This is a symptom of virus in your PC. Recent viruses/worms
keep sending emails from infected PCs without the user's knowledge.
If a machine is infected and is online, viruses use it to spread
themselves through emails. They use their in-built SMTP engine and
infected user's address book for sending those emails. Immediately
clean your PC with good and updated anti-virus software. If you
don't know how to do this, contact your hardware/software vendor
for the same.
Mails can get delayed rarely during peak hours due
to huge/unexpected traffic. This will be a rare case. Please be
patient and wait for a while before your mails will get delivered.
Web Mail FAQ's
Web mail is a browser-based interface for your reading your emails. Instead of downloading emails on to your PC using email clients such as Microsoft Outlook Express, Netscape Messenger, Eudora Mail etc., you can view your emails from the server directly using your web browser such as Microsoft Internet Explorer, Netscape Navigator, and Opera etc. This email service gives you an opportunity to access your emails from your office, your home or while traveling anywhere in the world.
FutureNet Technologies Webmail gateway is the Webmail service offered to all its email users enabling them to check their emails sent to alias@theirdomain.com from anywhere in the world easily and quickly. The URL for the Webmail gateway is http://mail.yourdomainname.com
Yes, it is a free service for all FutureNet Technologies email users. You can also use this service if you have purchased email services from FutureNet Technologies.
The storage space you get depends on the server you have been availed
You'll get a warning message as and when your mailbox reaches 80% of the assigned quota asking you to delete big messages to free your mailbox space. If you exceed 100% of the assigned quota, emails sent to you will start bouncing to the senders.
Yes, you can send a maximum of 3 attachments at a given point in time and can read any number of attachments. The maximum size allowed for sending an attachment file is limited to 1 MB.
Specify your complete email-id and password to login. Double-check and make sure the password you are supplying is correct or not (Password is case sensitive). Your account may not be activated yet (Check you user control panel). Also verify that your browser supports COOKIES and that they are enabled. Most popular browsers that support cookies are Microsoft Internet Explorer 5 and above and Netscape 2.0 and above. If you do not have the latest version of your browser, you need to upgrade your browser to use Webmail. Also verify that you are not trying to login from cached copy of web mail. If so then refresh once and try again. Otherwise close the browser and try.
Session expires due to security reasons, which may be any of the following:
• You don't have cookies support in your browser or it has not been enabled yet. • You are accessing some Webmail links from your browser's history after logging out from the system. • You have exceeded the time set for an inactive login session to expire. (20 minutes from your login) • You are running two simultaneous logins with the same username and password. • You are trying to access the URL for inner mail pages directly from the location bar of your browser. Either you don't have any new emails in your mailbox or you have download them using your email client (Outlook Express, Netscape Messenger etc) on to your computer. This normally happens when you are using an email-id as a POP3 account as well as through Webmail. To avoid your email client downloading your emails, you can either change your password or set 'Leave a copy on the server' option checked while configuring your email client.
When you forward a message, by default it does not show the attachment in the compose window, but if you send the message it will automatically attach and send your file in the background.
FutureNet Technologies Webmail, by default, does not store messages in sent items. To save a message in "Sent Items" you need to check the option "Save a copy in Sent Items" while composing your message. To make this option default, you need to check "Personal settings" à "Always Store In Sent Items" option.
To use your address book while composing, click on "To", "CC" or "Bcc" links and a pop-up window will appear. Select the addresses you want to send your message to and those will automatically get pasted in you respective text boxes.
To give a folder a new name, create a new folder with the name you want, copy all the messages from old folder to new and delete the old one.
Steps to configure most commonly used email clients
Outlook Express is made available in an e-book along with the screenshots.
Click here to download this
e-book for free.
You can contact us as .
General Queries
 105/ 3015, Kannamwar Nagar 2, Vikhroli (E), Mumbai 400 083, Maharashtra, INDIA. Tel: (091) 022 - 2579 2364. The Terms and Conditions is published
here.
Yes. FutureNet Technologies has customers located
all over the world.
There are 3 easy ways:
1. Send Demand Draft in favour of "Dynet Online Technologies" payable at Mumbai along with your order details. 2. Email us your requirements. 3. Call our sales department directly on following tel. nos.: 91–022– 2579 2364 / 9967056389 After we have completed your order over the phone,
your account will be created within 8 hours.
There are three ways you can pay for your account:
1. Cheque or Money Order: Your account is not activated until the cheque clears and the funds are in our account. Postal and bank processing delays can cause interruptions of service to your web site. To avoid bank delays, pay by Money Order, or have your home branch certify your cheque. 2. Bank/Wire Transfer: Your account will be activated when the funds are in our account. Please make sure that your bank includes the following details in its message: a) Your account information, b) Your full name, c) Your domain name and d) Your country: Account Holder Name: Dharmaprakash Shettigar
Account No.: 10020732753 Bank Name: State Bank of India Branch: Vikhroli East, Mumbai IFSC/ Branch Code: SBIN0007212   |
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